Privacy Policy


Who We Are

This site https://merseyinternet.com is owned and operated by Mike Kay trading as a Sole Trader under the name Mersey Internet. Mike may be contacted at mike@merseyinternet.com .

The Website

This website provides a means for individuals and small businesses to contact Mersey Internet and request its services. These services relate to helping individuals and small businesses create and maintain their own websites.

This Privacy Policy

This privacy policy explains how we collect, use and disclose information that you provide to us. We collect this data when you contact us directly via email or phone or fill in the form on our Contact Us page. By using the site, filling in the contact form, emailing or phoning us, you agree to the collection and use of information in accordance with this policy. Mersey Internet complies with the requirements of the UK Data Protection Act 1988 and EU General Data Protection Regulation 2018 (GDPR).

Personal Data we collect

The data collected depends on whether you use our services. If you just visit our website, no personal data other than that automatically sent by your browser is collected. Your IP address is part of this automatically collected data. If you use our services, personal data is required to fulfil the requirements of a contractual relationship, which may exist between you and Mersey Internet.

On our contact us page we only ask for your name and e-mail address. We do this in order to contact you and enter into a discussion about how we can help you. If you contact us, we may keep a record of email conversations between us. These conversations will be of a technical nature where we agree details of the work you require us to perform. We will need to retain these emails as they provide a record of the contract between us. No use is made of any personal data held within these emails apart from your Name and email address which are used to contact you.

Additional information is automatically captured each time you visit the website via cookies. For more information, please read our cookie policy later on this page.

How we use your Personal Data

We will not process your Personal data without your consent to do so. This provides us with a lawful basis for processing according to the EU General Data Protection Regulation 2018 (GDPR).
We state on our Contact Us page that we require your consent in order to enter into further discussions and collect and process your personal data.

Marketing

We will never use the information you have provided us with for marketing purposes, nor will it be passed to any third parties for marketing purposes. If you are an existing customer, we will contact you by post, telephone or electronic means (e-mail or SMS) with information about services similar to those which were the subject of a previous sale to you.

Disclosures

We will not share your data with third parties except as required to do so by Government bodies and law enforcement agents.

Other websites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

We use Google Analytics to analyse traffic to our website and have enabled their IP address anomimisation feature.
We use Wordfence for our website security.

Subject access requests

You have the right to see what personal data we hold about you and to correct any mistakes. To obtain a copy of the personal information we hold about you, please contact mike@merseyinternet.com

We will retain copies of any communication with you relating to the work we are performing for you (usually in email form) for the lifetime of the website we created for you.

You have the right to request erasure of the personal data.

You have the right to object to having your personal data used by us.

In all cases contact mike@merseyinternet.com

Internet-based transfers

We use a UK based hosting company TSOHOST

Data Security

As explained above under “Personal Data we collect” we retain conversations as a series of emails.
The email account is protected by a long complex password. Interaction with the server is by IMAP with TLS/SSL connection security with password authentication. The email and website server is provided by TSOHOST Further details of its UK based Data Centre and Network Data Centre .https security provided by Lets Encrypt

Amendments

Please note that this privacy policy is subject to change from time to time. It was last updated in May 2018.

Use of Cookies

Cookie: Universal Analytics (Google)
Name: _ga, _gat, _gid
Purpose: These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected. Back to top

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve. Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo). Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

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